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Add and update the details of your library locations, opening hours and holidays.

How to videos

Learn how to set up a library location and assign opening hours and closures.

Set Up Locations and Opening Hours

2 mins, 34 secs
Learn how to quickly and easily enter in the location information for your library and any branches, and how to add and update opening hours and holiday closures for each location.

How To Guides

Learn the basics of Branches with step by step illustrated guides.


In the Branches section of the control panel, set up your location information, including contact details, address and GPS coordinates, and opening hours. 


Under Locations, find a searchable list of all your existing locations, which can be edited or deleted. 

Adding a New Location

Click New location

Fill in the basic details of your location. Branch name, keyword (this should distinguish this location from your others, and should contain no spaces or special characters), email address, telephone and fax numbers, branch manager name and manager photo, a branch photo, and 'about this branch' description

Fill in the address of your location, including the street address, zipcode, state, and the latitude and longitude.

Note: The GPS co-ordinates (latitude and longitude) are necessary for us to include maps on your pages and apps, and provide directions. You can find the co-ordinates for a location by finding the location on Google Maps and clicking What's Here?

If you use a Polaris ILS, enter the Branch ID for this location. This enables certain features the Communico patron app which rely on full ILS integration.

Opening Hours

Under Opening hours, enter the opening hours for all your branches, and any special opening hours and closures.

Default Standard Opening Hours

Enter the standard opening hours that apply across the majority of branches at your library. This will apply as default for each of your branches.

For each day of the week, set the opening time and closing time, or if the library is closed all day, toggle the switch from Open to Closed

Default Special Opening Hours

To set holiday closures and special opening hours that apply as standard across your branches, click + add exception

Use the calendar picker to select the date of your special opening hours, and then set opening and closing times, or toggle to closed. Under Notes, enter the reason for the closure, which will display publicly in widgets, pages and in the app.

Branch Specific Opening Hours

Click choose a location and select the branch from the dropdown.

Here you can set standard opening hours and special exceptions that will apply to this branch only.

For any branches you haven't set up individually, the default hours will apply.